Ready to expand? Discover ways your restaurant technology can simplify scaling
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Ready to expand? Discover ways your restaurant technology can simplify scaling
Expanding your restaurant's location isn't an easy feat. It takes a It's also critical to ensure the benefits of adding another location outweigh the investment of your time, money, and resources. Often, though, expanding can grow your customer base, strengthen your brand, generate more revenue, and diversify your risk.
It's no wonder that while , the number of . And while your restaurant technology can play a significant role in once you've started the process, revisiting your tools and evaluating how you leverage them can help make your expansion successful.
Whether you're planning your second location, your third, or more, taking a few moments to determine what's essential for your tech stack and making changes that complement your growth will ensure your restaurant technology propels your business forward with ease.
Establish Your Essential Restaurant Tools.
Adding and more may be beneficial for your business as you scale, but before growing your tech stack, start by outlining what's necessary for your business to thrive. provides a clear understanding of the fundamentals to make sure you're using what you already have to its fullest advantage and identifying any gaps you can fill to streamline how things run.
How Your Restaurant Technology Can Flex to Support Your Expansion
With the fundamentals in place, explore new ways your restaurant technology can work for your growing team. Consider these applications as you plan for expansion:
1. Uplift Your Management Team.
Having additional locations to oversee adds responsibility to your management staff. Thankfully, monitoring performance data and managing daily operations don't have to be complicated tasks. An integrated point-of-sale system lets you keep track of how things are operating in one central place.
that having access to point-of-sale data and customer behavior, including purchasing history, marketing metrics, and loyalty information, in one place is essential for achieving his goals as a restaurant owner with 33 locations.
Remote device management functionality lets your management team oversee network connectivity, battery level, and more without having to physically be in your restaurant's location.
2. Take Personalized Orders Faster.
Your technology can also support you on the floor as you prepare for expansion. , for example, can help lines move faster, which increases the total order volume you're able to take on. By giving customers the ability to order and make modifications themselves, you also give them the autonomy they crave. According to the , the vast majority (70%) of consumers said they would prefer or be open to ordering at a kiosk.
You can also make intuitive changes to your POS screen: Using images and different tile sizes, colors, positions, and groupings, you can work faster and more intuitively. And, by accessing information about your customers, such as order history, loyalty status, average spend, and more, directly in the cart, you can continue to provide personalized service even as you grow.
3. Fulfill Orders Easier.
Lastly, higher order volumes can add strain to your kitchen staff, which can make maintaining the speed at which your crew preps orders difficult. Using a kitchen display system can unlock better visibility into incoming orders and help you keep your staff's pace.
For any restaurant owner, planning for a new restaurant location is a significant undertaking. But your restaurant technology doesn't have to complicate the process. If you're planning for expansion or considering it in the future, prepare using a .