AI compliance: How to successfully integrate AI into your compliance workflows
AI compliance: How to successfully integrate AI into your compliance workflows
It鈥檚 easy to think that the only way 鈥淎I鈥 and 鈥渃ompliance鈥 can belong in the same sentence is in the context of a robot overlord giving monotone but terrifying lectures to humans about complying with its commands. But as it turns out, AI can actually play a helpful role in compliance workflows without requiring an AI apocalypse first.
Compliance teams can or creating more problems than they solve. The trick is to avoid replacing human judgment with a chatbot in a suit, and instead find the right balance between and expertise.
spoke to experts who have been in the trenches. They鈥檝e tested, failed, fine-tuned, and figured out what actually works. Here鈥檚 their best advice for smarter, safer, and saner compliance鈥攚here the humans still run the show, and the machines just help you get through the paperwork a little faster.
Start with low-risk wins
For many compliance professionals, AI can feel like that overly confident coworker who means well but doesn鈥檛 understand the stakes yet.
, a corporate compliance expert, puts it bluntly: 鈥淵ou can鈥檛 just drop sensitive info into a system without risking privilege or exposure.鈥
In heavily regulated functions like compliance and legal, hasn鈥檛 exactly been speedy. And it鈥檚 not because the tools aren鈥檛 useful鈥攊t鈥檚 because the data is often too sensitive. Between attorney-client privilege and the uncertainty of how AI systems handle privacy, there鈥檚 a real risk of a misstep. As Elena points out, 鈥渕ost of us avoid it鈥 for anything that touches confidential information.
But that doesn鈥檛 mean AI can鈥檛 be helpful. Elena has had success in places where the data is less risky but the time suck is still real. Take expense review: Tools like qordata use AI to flag duplicate charges, policy violations, or fishy spending patterns in minutes鈥攕aving her hours of manual review.
She鈥檚 also leaned into in areas like audit prep, using AI to send reminders and centralize evidence request forms. These 鈥渟afe automations鈥 don鈥檛 touch privileged data but still cut prep time almost in half.
Where AI hasn鈥檛 worked is in policy creation and risk assessments. 鈥淭hose tasks need human context,鈥 Elena explains. AI can churn out content, sure鈥攂ut in these high-stakes areas, it often creates noise instead of clarity. Elena concludes, 鈥淭he lesson for me is that automation is great for repetitive, low-risk tasks, but real compliance decisions still need a human brain until the privilege and security issues are sorted out.鈥
AI should support decision-making, not replace it
has seen both the magic and the mess when it comes to AI in compliance. As a CTO and software engineer at who鈥檚 built enterprise-grade systems, he鈥檚 all for automation, but only when it plays the right role.
Take one fintech startup he worked with. They used AI to streamline policy review, starting by training a model on three years of historical compliance data. Once up and running, the system 鈥渁utomatically classified incoming regulatory updates, marked applicable areas to be read by humans, and proposed policy changes.鈥 That alone now lets the team do the same policy review work in a quarter of the time.
But for every win, there鈥檚 a warning. 鈥淭he most spectacular collapse I observed was a firm attempting to automate evidence collection to accommodate a SOC 2 audit,鈥 Mircea shared. The AI couldn鈥檛 connect the dots between controls, leading to gaps that auditors spotted right away. (And you really don鈥檛 want auditors spotting anything right away.)
As it turns out, AI is brilliant at pattern recognition but not so great with 鈥渞egulatory complexities and inter-departmental interdependence,鈥 Mircea said. Translation: It can help gather puzzle pieces, but don鈥檛 expect it to finish the picture.
That鈥檚 why Mircea lives by a new rule: 鈥淒o the menial labor with a computer, and the computer labor with a human.鈥 It鈥檚 a kind of Goldilocks zone of compliance automation. Let AI scan documents, track deadlines, and flag risks鈥攂ut keep to assess 鈥渕ateriality, control effectiveness, and regulatory interpretation.鈥
The sweet spot, according to Mircea, is using AI as a 鈥渟mart assistant,鈥 or a tool that surfaces data and proposes actions without cutting compliance professionals out of the process. This hybrid model can roughly halve your work time without sacrificing audit quality.
The trick is not to aim for full automation. Aim for augmented intelligence鈥擜I that supports decision-making, not replaces it.
Automate evidence-collection
Matt Mayo, owner of , has a relatable origin story when it comes to compliance automation: 鈥渕anual screenshots, tracking shared drives, and chasing down engineers for access reviews.鈥 If you鈥檝e ever prepped for a SOC 2 audit, you know it鈥檚 like herding cats鈥攊f the cats controlled access to production servers.
So when Matt鈥檚 team used AI tools to help with audit readiness, the relief was immediate. 鈥淲e integrated GitHub, Google Workspace, and AWS to automatically collect evidence for access controls, code changes, MFA enforcement, and vendor risk reviews,鈥 he explains. That shift reduced their audit prep time by at least 70% and transformed compliance from a once-a-year scramble into something continuous and manageable.
Better yet, the system not only collects receipts, but also flags issues as they happen. 鈥淭he system alerts us if something deviates from policy,鈥 Matt says, 鈥渟o we鈥檙e addressing issues in real-time, not retroactively.鈥 No more sweating bullets in Q4 trying to remember why Jenkins wasn鈥檛 enforcing MFA six months ago.
But鈥攂ecause there鈥檚 always a but鈥. Matt鈥檚 team ran into trouble when they tried using to write policies. 鈥淭he generated policies were technically accurate but lacked business context,鈥 he explains. They missed key operational realities, like how specific tools were configured or why certain exceptions existed in the first place.
Now, they write policies the old-fashioned way鈥攚ith a human brain鈥攁nd only use AI 鈥渇or grammar checks or cross-referencing controls.鈥
The lesson Matt鈥檚 team learned is a familiar one: 鈥淎utomation works well for tasks with clear inputs and outputs鈥攅vidence collection, monitoring, ticket logging鈥攂ut policy writing and risk assessments still require human judgment.鈥
Keep humans in charge of the fine print
Peter Murphy, CEO and founder of , discovered firsthand that AI is a massive time-saver for compliance workflows. His team was able to 鈥渞educe the time required for our product compliance documentation from weeks to hours.鈥 That includes safety certifications and material compliance forms, which his team drafts with the help of before reviewing them for accuracy.
Peter鈥檚 team also automated audits of their inventory. Instead of manually combing through spreadsheets, their Shopify integration 鈥渋dentifies spike inventory anomalies and compiles reports鈥 automatically. That means they can catch discrepancies before they turn into full-blown problems.
But not every attempt to automate was a win. When the team tried to fully automate customer service compliance, especially for international orders, the AI tripped over the details. 鈥淎I ignored minor shipping regulations that caused delays at ports and angered clients,鈥 Peter recalls. It鈥檚 a helpful reminder that even small errors in compliance can have outsized impacts鈥攅specially when they show up at customs.
Still, AI has its place in policy-making. 鈥淥ne policy-making activity that can easily be aided by AI is drafting initial versions of policies,鈥 Peter says. His team uses it to generate first drafts of return policies and terms of service, which are then refined and finalized by their legal advisor. In this model, AI sets the table, and humans decide what鈥檚 actually for dinner.
Peter puts it simply: 鈥淭he point of convergence is AI taking care of routine duties while human beings handle the judgmental duties.鈥 Automation shines at 鈥済athering and structuring data,鈥 but 鈥渂usiness decisions require human experience and background.鈥
It鈥檚 a division of labor that works鈥攎achines handle the structure, while humans bring the sense.
鈥楢I鈥 and 鈥榗ompliance鈥 actually do belong in the same sentence
Whether you鈥檙e drowning in manual reviews, knee-deep in audit prep, or just trying to decode your third regulatory update of the week, AI can be an ally. But only if you implement it thoughtfully.
Instead of choosing between human expertise and artificial intelligence, successful in compliance means finding the sweet spot where both work together. As each of the experts consulted for this story learned, AI excels at handling repetitive, data-heavy tasks like expense reviews, document classification, and evidence collection. But when it comes to nuanced decisions about risk assessment, policy creation, and regulatory interpretation, human judgment remains irreplaceable.
The most successful implementations follow a clear pattern: Start with low-risk, high-volume tasks where AI can provide immediate value, then gradually expand to more complex workflows while maintaining human oversight at critical decision points. This approach not only reduces the risk of costly mistakes but also builds confidence in AI systems over time.
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