Shoe salesman helping woman try on a pair of high heels in the 1930s

From cobblers to e-commerce: How buying shoes has changed over 300 years

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May 10, 2022
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This story originally appeared on Wicked Reports and was produced and distributed in partnership with 麻豆原创 Studio.

From cobblers to e-commerce: How buying shoes has changed over 300 years

Yes, shoes can be considered utilitarian, but for many people, they鈥檙e beloved. How deep does that love go? Former Philippines First Lady Imelda Marcos opened the Shoe Museum of Marinka in the early 2000s to showcase her more than 2,700 pairs of shoes. Footwear doesn鈥檛 need to be fancy to be meaningful. A favorite pair of muck boots can warm the heart, while sneakers can spur a lifelong affair.

Over the past 300 years, the shoe industry has evolved from custom-made footwear fashioned for early settlers by cordwainers (shoemakers who work with leather), to mom-and-pop shops selling stalwart favorites like Bass loafers, Frye boots, and Birkenstock sandals. Footwear from fashion icons Jimmy Choo, Manolo Blahnik, and Christian Louboutin make shoe fanatics downright starry-eyed.

The U.S. has the largest footwear market worldwide, bringing in more than $100 billion in 2021 alone, according to The NPD Group. Raking in a good portion of that market are industry giants like Foot Locker, New Balance, and Clark鈥檚. For example, Nike鈥檚 footwear sales were  last year.

It鈥檚 no surprise then that Americans spend an average of per year on footwear. Where have they shopped throughout the years?  shares the U.S. history of shoe purchasing, from specialty shoemakers to online retailers.

Colour lithograph showing a patron in a cobbler shop.
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Historica Graphica Collection/Heritage Images // Getty Images

Cobblers and cordwainers

When European immigrants set off for North America, they took allotted pairs of shoes with them. As those shoes began to wear, they took note of Native Americans鈥 footwear and adopted their use of moccasins.

There were cobblers in Jamestown as early as 1607, with the colony鈥檚 founder, John Smith, among their ranks. Cobblers repair shoes, leaving the creation of footwear to cordwainers or shoemakers. The first known cordwainer to arrive in America was British shoemaker Christopher Nelme in 1619.

Fast forward to , when London shoemaker  was dispatched to Salem, Massachusetts, bringing along leather hides and shoemaking tools. In short order, the settlers welcomed him with open arms and began raising cattle with an eye on tanning leather for shoes. New England cordwainers set up shops, often in their homes. Thus, America鈥檚 shoe industry was born.

Illustration of four Victorian women in a shoe store.
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GraphicaArtis // Getty Images

Retail stores

General stores were a one-stop shop for many towns in early North America. Gray鈥檚 General Store in Adamsville, Rhode Island, in 1788 is purported to be the oldest store in the U.S. These stores would evolve into mom-and-pop, family-run businesses that specialized in certain types of goods, including shoes.

In downtown Belfast, Maine, a sign outside a store proclaims, 鈥淐olburn Shoes: Oldest Shoe Store in America 1832.鈥 Solely devoted to shoes, this brick-and-mortar venue was run by the Colburn family for several generations. When it was purchased by the Horne family, its new owners retained the store鈥檚 original name. Today, Colburn shoppers still get personalized service, from having their feet measured by a  to having the fit and gait checked.

Ladies鈥 shoes department in Harrods department store
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Department stores

is said to have purchased his menswear from H. & D.H. Brooks & Co. This establishment is today known as Brooks Brothers, the oldest menswear department store in America, founded in Manhattan in 1818. Today, Brooks Brothers stores can be found nationwide and have gone on to clothe more than 40 U.S. .

New York City was also the site of Arnold Constable & Company. Founded in 1825, Arnold Constable would grow exponentially, requiring a  to a five-story property in 1857 known as the Marble House, then in 1869, to a building called the Palace of Trade.

Growing ever larger, New York-based department stores became architectural wonders unto themselves. Such was the case with  Dry Goods located in an Italianate building known as the 鈥淢arble Palace鈥 on 280 Broadway. These department stores all had one thing in common: shoe departments.

With department stores growing larger by the decade, they would soon be joined by the dawn of malls. Providence, Rhode Island, opened the  in 1828. Not far behind was Watertown, New York鈥檚  built in 1850. The multitude of stores definitely had shoppers eyeing comfy footwear in store windows.

Person buying secondhand shoes on the street.
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Thurston Hopkins/Picture Post/Hulton Archive // Getty Images

Thrift stores

While secondhand clothing was once stigmatized, the tides changed in the late 1800s with the introduction of the Salvation Army in 1897 and Goodwill in 1902. Originally, these charitable organizations were a way for the poor to exchange their used goods for food and lodging. The timing for such nonprofits dovetailed with the Industrial Revolution and a sudden abundance of new fabrics and clothing that saw people regularly casting off wardrobe items.

As thrifting became more popular, storefronts started springing up. By 1935, there were nearly 100 Goodwill stores nationwide. Fast-forward to today, thrift store shopping is a billion industry, with more than resale shops throughout the U.S.

The annual percentage of is approximately 16% to 18%, with 12% to 15% making purchases in consignment stores, according to consumer research firm America Research Group. Where everyone else is shopping? Factory outlets had 11.4% of the U.S. population lining up at their registers, with 19.6% at apparel stores and 21.3% at department stores.

Shoe fans know thrift stores, consignment shops, and garage/tag and estate sales not only offer great deals, but high-end designer gems that have been cast off. 

Norman Rockwell illustration showing man and woman looking at Sears,catalog.
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Catalogs and mail order

For shoe shoppers residing in rural areas without easy access to department stores and malls, the dawn of catalogs and mail order shopping was a godsend. The first mail-order was Montgomery Ward. Initially a single sheet of paper, the catalog was written in 1872 by Founder Aaron Montgomery Ward and contained 163 items. Sears & Roebuck came along in 1888, with its mail-order offerings expanding to include clothing.

Both Montgomery Ward and Sears would eventually open brick-and-mortar stores in addition to their catalogs. The dawn of online shopping eventually led to those storefronts鈥 demise. Though both brands still exist online, most shoppers have gravitated to sites like Amazon to buy shoes.

White gloved hands hold a Air Jordan 1 High Top sneaker at Christie鈥檚.
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TIMOTHY A. CLARY/AFP via Getty Images

Auctions and limited edition releases

When did kicks go from cool to super cool? Some would say 1984, when Nike first introduced the. By the time the basketball shoes were released in 1985, a fever had taken hold. Hip-hop鈥檚 ties to the trend came into play in 1986, when Run-DMC released its single 鈥淢y Adidas.鈥 took notice of the rap group鈥檚 influence on its fans and ponied up a $1 million endorsement deal. As a result, the brand sold more than 500,000 pairs in 1986. The sneaker culture was a securely cemented movement.

Accompanying this was , fueled by social media. Building hype for new, limited-edition releases from shoe brands, drops hit with little notice and in limited quantities. Sites like StockX are destinations that have cropped up to meet the demand of sneakerheads. This has led to shoe collectors of a different kind. These collectors don鈥檛 necessarily wear their shoes, which would diminish their worth.

A sneaker that has been previously worn by a celebrity can bring in big bucks at an auction. A 2008 pair of Nike Air Yeezy Grammy Prototype worn by Kanye West sold for $1.8 million through Sotheby鈥檚 in April 2021.

Computer screen showing the Zappos home page.
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KAREN BLEIER/AFP via Getty Images

Online shopping and e-commerce

Though it was established in 1995, Amazon wasn鈥檛 an instant success. It started as a bookseller, eventually adding CDs and DVDs three years later. In 2002, it struck up a partnership with clothing companies to offer the latest styles. Today, the online giant offers everything from fine art and groceries, to live-streaming entertainment and shoes.

Among the many shopping innovations the e-commerce giant introduced was third-party sellers offering new and used items; Amazon Prime, a membership loyalty model offering exclusive deals and services; and Sunday deliveries. Before Amazon got into footwear, there was Zappos. Established in 1999, Zappos had a fulfillment center with the largest carousel system in the U.S. up and running by 2002. By 2008, Zappo鈥檚 annual sales exceeded $1 billion. A year later, Amazon purchased Zappos for $1.2 billion.

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